Terms & Conditions

  • Terms & Conditions

1. Agreement

1.1 These terms and conditions form the basis of the agreement between you and Burgundy Villas for the holiday rental of the Property named in the Invoice/Confirmation(“the Property”) together with all other conditions set out below.

1.2 By signing the Booking Form you agree that you are over 18 years of age and that you accept full responsibility for all payments due and for the consequences of any actions of all persons who will use the Property during your holiday. If payment is made by credit/debit card by telephone, you will have deemed to have read all the Booking Conditions and agreed to be bound by them.

2. Booking

2.1 Burgundy Villas will confirm the booking on receipt of the Booking Form and a deposit of 25% of the holiday rental fee (“the Deposit”).

2.2 Once Burgundy Villas has confirmed the booking from you and has received the Deposit then an agreement exists between us on these terms and conditions.

2.3 Burgundy Villas will accept a provisional booking and reserve the Property for your holiday provided that we receive the Deposit from you within 7 working days.

2.4 If the holiday is due to start within 8 weeks of the date of booking the total of the holiday rental fee is payable at the time of booking.

2.5 No subsequent changes may be made to any part of the Booking Form without Burgundy Villas’s express written approval.

3. Final Payment

3.1 The balance of the holiday rental fee less any Deposit will become due 8 weeks before the start of the holiday. Burgundy Villas will not send you a reminder or a receipt unless you have requested one and sent us a stamped addressed envelope at the time of booking. If the balance is not received on time Burgundy Villas reserves the right to cancel your booking and retain the Deposit.

4. Cancellation

4.1 You may cancel your booking at any time provided you do so in writing to Burgundy Villas but you will remain liable for the full balance of the holiday rental fee if done so within 8 weeks of the date of the rental period. However, Burgundy Villas will seek to re-let the Property for all or part of the booking period and, if successfully, will refund the money paid by you less an administrative charge of £25.

4.2 Burgundy Villas reserves the right to re-let at a discount or for a shorter period in which case we will pay the refund or a proportion of it if the Property is re-let for a shorter period, less the discount and administration charge.

4.3 Burgundy Villas does not operate any scheme of cancellation or travel insurance and you should obtain your own insurance cover for the holiday.

4.4 Burgundy Villas reserves the right to cancel the booking anytime in the event of circumstances beyond the reasonable control or if in the reasonable opinion of Burgundy Villas it is necessary to undertake essential works at the Properties. In these unlikely circumstances Burgundy Villas will endeavour to offer a suitable alternative holiday. If no such alternative holiday is agreed then Burgundy Villas will refund in full all money received by us for the booking. Burgundy Villas will not otherwise be liable for any loss incurred by you as a result of the cancellation.

5. Change of Booking

5.1 Burgundy Villas will endeavour to assist you in a transfer of a booking to an alternative property or an alternative date at your request if made within the 8 weeks from the date the rental is due to begin and an administrative charge of £25 will be made in such a case in addition to any increased rent due on the alternative property.

5.2 Changes cannot be accepted within one month of the start date of the holiday. If a change results in a reduction in the length of the holiday it will be regarded as a cancellation.

6. Occupation of the Property

6.1 You must not use the Property for any purpose other than that of a holiday. Functions, celebrations, ceremonies and parties are not permitted without the written permission of Burgundy Villas

6.2 The number of people staying in the Property must not exceed the maximum number agreed with Burgundy Villas and the use of tents or sleeping in motor vehicles adjacent to the Property is not permitted without prior written consent.

6.3 You must not use the Property for any activity or in such a way as to cause nuisance or annoyance to Burgundy Villas, its visitors or its neighbours.

7. Your Obligations

7.1 You agree to keep the Property and its contents in the same condition and repair as on your arrival at the Property and to pay to Burgundy Villas upon written demand any costs incurred in making good any loss or damage to the Property or its contents caused by your action or omission or that of any guest or animal accompanying you.

7.2 No pet is permitted at a property other than well-behaved dogs and as agreed with Burgundy Villas.

7.3 You are responsible for your dogs “Poo” and ensure that in the grounds of burgundy villas you clean up your dogs mess.

8. Burgundy Villas’s Right to Refuse/Terminate

8.1 Burgundy Villas reserves the right to refuse any booking.

8.2 Burgundy Villas reserves the right to terminate this Agreement and ask you and your guests to leave immediately if this is deemed necessary.

9. Arrival and Departure

9.1 The holiday rental period begins at 4.00pm  on the first day of the booking period and ends at 10.00am on the day of the departure unless otherwise agreed with Burgundy Villas. If you stay extends beyond this period you may be subject to a charge for the additional days.

10. Description and facilities

10.1 Burgundy Villas will endeavour to inform you at the time of booking of any changes to the brochure or website description of the Property or of any events which may be taking place at its site near the Property during your holiday.

11. Tenancy

11.1 This Agreement is for the purposes of a holiday rental only and does not create the relationship of Landlord and Tenant between you and Burgundy Villas. You will not be entitled to a tenancy or to any other form of statutory security of tenure as a result of this Agreement.

12. Complaint

12.1 If you have any cause for complaint during your holiday at the Property please notify us, and we will make all reasonable efforts to assist and resolve the issue. Burgundy Villas will not normally make any refund or recompense in respect of a complaint made after departure if the complaint was not made known to us during the holiday rental period.

13. Lost Property

13.1 Burgundy Villas shall not be responsible for loss or damage to any of your belongings or for any injuries sustained by you or any of your guests unless caused by the negligence or default of Burgundy Villas.

14. Data Protection (GDPR)

14.1 All personal data provided to Burgundy Villas will be held and processed in accordance with the requirements of the 2018 GDPR We will keep your personal data safe and secure.

We will not share it with other organizations without your knowledge and consent, unless required by law to do so.